Groove incident

Gmail connectivity issue

Minor Resolved View vendor source →

Groove experienced a minor incident on July 6, 2020 affecting Web App and Inbox API, lasting 53m. The incident has been resolved; the full update timeline is below.

Started
Jul 06, 2020, 09:20 PM UTC
Resolved
Jul 06, 2020, 10:13 PM UTC
Duration
53m
Detected by Pingoru
Jul 06, 2020, 09:20 PM UTC

Affected components

Web AppInbox API

Update timeline

  1. identified Jul 06, 2020, 09:20 PM UTC

    Google is currently experiencing a temporary api outage that affects Groove's ability to retrieve emails from gmail accounts. Google is addressing the issue internally, and a fix should be issued shortly. No messages will be lost, but you may experience delays in receiving messages in your Groove inbox during this time.

  2. identified Jul 06, 2020, 09:47 PM UTC

    We are deploying a temporary workaround that will allow gmail syncing to continue while Google addresses the core problem on their servers.

  3. resolved Jul 06, 2020, 10:13 PM UTC

    This incident has been resolved.