Groove incident
Email receive/send issues related to Google Outage
Groove experienced a major incident on December 14, 2020 affecting Web App and Inbox API, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 14, 2020, 12:59 PM UTC
We are investigating an issue with the Google Suite of products, which is limiting our ability to retrieve and send email messages using the Gmail API. More information can be found at - https://www.google.com/appsstatus#hl=en-GB&v=status
- investigating Dec 14, 2020, 12:59 PM UTC
We are continuing to investigate this issue.
- investigating Dec 14, 2020, 01:11 PM UTC
We are still seeing errors getting returned from the Gmail API, we continue to investigate for a possible solution
- monitoring Dec 14, 2020, 01:28 PM UTC
Our monitoring reveals that the situation on Google's side is resolved, we are seeing mails coming in via Gmail API correctly. We will continue to monitor.
- resolved Dec 14, 2020, 04:18 PM UTC
This incident has been resolved.