Groove incident

DNS outage causing Groove outage

Major Resolved View vendor source →

Groove experienced a major incident on March 11, 2021 affecting Web App and Inbox API and 1 more component, lasting 1h 42m. The incident has been resolved; the full update timeline is below.

Started
Mar 11, 2021, 12:15 AM UTC
Resolved
Mar 11, 2021, 01:57 AM UTC
Duration
1h 42m
Detected by Pingoru
Mar 11, 2021, 12:15 AM UTC

Affected components

Web AppInbox APIKnowledge BasesReports APIBlog

Update timeline

  1. investigating Mar 11, 2021, 12:15 AM UTC

    We are currently investigating an issue with our DNS provider outage.

  2. investigating Mar 11, 2021, 12:17 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Mar 11, 2021, 12:32 AM UTC

    Here is the status page to monitor the issue with the DNS provider: https://ocistatus.oraclecloud.com/incidents/qjxllgkywysj You can subscribe for updates as well.

  4. resolved Mar 11, 2021, 01:57 AM UTC

    This incident has been resolved.