Groove incident

Knowledge base display / slow loading issue

Minor Resolved View vendor source →

Groove experienced a minor incident on August 22, 2022 affecting Knowledge Bases, lasting 3h 14m. The incident has been resolved; the full update timeline is below.

Started
Aug 22, 2022, 05:57 PM UTC
Resolved
Aug 22, 2022, 09:12 PM UTC
Duration
3h 14m
Detected by Pingoru
Aug 22, 2022, 05:57 PM UTC

Affected components

Knowledge Bases

Update timeline

  1. investigating Aug 22, 2022, 05:57 PM UTC

    Knowledge bases hosted by Groove may be experiencing slow loading or display issues. Our team is actively investigating the issue.

  2. monitoring Aug 22, 2022, 07:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 22, 2022, 09:12 PM UTC

    This incident has been resolved.