Groove incident

Meta Messenger API Outage

Notice Resolved View vendor source →

Groove experienced a notice incident on June 27, 2023 affecting Social, lasting 5d 19h. The incident has been resolved; the full update timeline is below.

Started
Jun 27, 2023, 07:47 PM UTC
Resolved
Jul 03, 2023, 03:28 PM UTC
Duration
5d 19h
Detected by Pingoru
Jun 27, 2023, 07:47 PM UTC

Affected components

Social

Update timeline

  1. investigating Jun 27, 2023, 07:47 PM UTC

    Meta is currently experiencing a major outage of the Instagram Messenger API. Unfortunately, no additional information has been provided by Meta regarding the cause or expected resolution time. While not all Instagram channels on Groove are affected, some are experiencing disruptions. Our team is actively monitoring the situation.

  2. investigating Jun 27, 2023, 07:49 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jul 03, 2023, 03:28 PM UTC

    Meta has resolved the incident on their end. We are continuing to monitor any impact to affected Instagram Messenger users in Groove.