Groove incident

Degraded service on Groove inbox (delay on incoming tickets, logging in, live chat, ticket updates)

Minor Resolved View vendor source →

Groove experienced a minor incident on September 6, 2023 affecting Web App and Inbox API, lasting 18m. The incident has been resolved; the full update timeline is below.

Started
Sep 06, 2023, 02:41 PM UTC
Resolved
Sep 06, 2023, 02:59 PM UTC
Duration
18m
Detected by Pingoru
Sep 06, 2023, 02:41 PM UTC

Affected components

Web AppInbox API

Update timeline

  1. investigating Sep 06, 2023, 02:41 PM UTC

    Users may see degraded performance in some areas in Groove.

  2. resolved Sep 06, 2023, 02:59 PM UTC

    Full service has resumed.