Groove experienced a minor incident on June 19, 2024, lasting 13h 24m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Jun 19, 2024, 02:15 PM UTC
We have identified an issue where some live chats are delayed. We are in the process of deploying a fix. This has no impact on any other channels or features within Groove. We will update this status page when a fix has been deployed.
- resolved Jun 20, 2024, 03:40 AM UTC
We have successfully deployed a fix for the issue causing delays in some live chats. We want to reassure you that all delayed chats have successfully reached Groove and no messages were lost. Thank you for your patience. If you experience any further issues, please contact our support team.