Groove incident

Degraded service on Groove inbox (Delayed mail fetching, collision detection, realtime updates, sending mail)

Minor Resolved View vendor source →

Groove experienced a minor incident on November 29, 2024 affecting Email and Social and 1 more component, lasting 57m. The incident has been resolved; the full update timeline is below.

Started
Nov 29, 2024, 12:41 PM UTC
Resolved
Nov 29, 2024, 01:39 PM UTC
Duration
57m
Detected by Pingoru
Nov 29, 2024, 12:41 PM UTC

Affected components

EmailSocialWeb AppLive ChatInbox APIKnowledge BasesReports APIBlogSlack Integration

Update timeline

  1. identified Nov 29, 2024, 12:41 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Nov 29, 2024, 12:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 29, 2024, 01:39 PM UTC

    This incident has been resolved.