Gridly Outage History

Gridly is up right now

Pingoru has recorded 32 incidents for Gridly: 1 in the last 12 months and 0 in the last 90 days.

Source: status.gridly.com

32incidents recorded
1last 12 months
0last 90 days
20 minutestypical duration
Incidents per month
012AprMayJunJulAugSepOctNov0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOctNov0%
Pingoru began tracking Gridly in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202610 of 720 (0%)
May 202600 of 744 (0%)
June 202600 of 720 (0%)
July 202600 of 744 (0%)
August 202600 of 744 (0%)
September 202600 of 720 (0%)
October 202600 of 744 (0%)
November 202600 of 30 (0%)

Incidents, newest first

Critical April 15, 2026 Major outage on api.gridly.com 20m Web Application, API Requests

Started Apr 15, 2026, 09:07 PM UTC· resolved Apr 15, 2026, 09:27 PM UTC

  1. investigating Apr 15, 2026, 09:07 PM UTC

    We experienced an API service outage starting at 20:37 UTC. We are currently investigating the issue.

  2. investigating Apr 15, 2026, 09:07 PM UTC

    We are continuing to investigate this issue.

  3. investigating Apr 15, 2026, 09:10 PM UTC

    We experienced partial downtime since 19:00 UTC, and the service became fully unavailable at 20:37 UTC. We are investigating the issue.

  4. monitoring Apr 15, 2026, 09:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Apr 15, 2026, 09:27 PM UTC

    We have resolved the incident. The service experienced downtime for 2 hours, from 19:00 to 21:00 UTC. Sorry for any inconvenience caused. We're working on enhancements to prevent this from happening again. We'll share more updates with you soon.

Read the full incident report →

Minor October 20, 2025 API Search Performance Degradation 2d 16h API Requests

Started Oct 20, 2025, 03:58 PM UTC· resolved Oct 23, 2025, 08:29 AM UTC

  1. investigating Oct 20, 2025, 03:58 PM UTC

    We are encountering intermittent performance issues with our API search function, ongoing consistently today. The problem began sporadically on October 14 and 19, 2025, and continues on October 20, 2025. Our team is diligently investigating the cause and working toward a resolution. We will provide updates as soon as new details emerge. Thank you for your patience.

  2. identified Oct 20, 2025, 04:24 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 20, 2025, 04:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Oct 20, 2025, 04:56 PM UTC

    We are continuing to monitor for any further issues.

  5. monitoring Oct 21, 2025, 01:38 PM UTC

    We are continuing to monitor for any further issues.

  6. monitoring Oct 21, 2025, 03:03 PM UTC

    Search engine performance is back to normal. We are monitoring closely.

  7. resolved Oct 23, 2025, 08:29 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 12, 2025 API Performance Degradation 1h 44m API Requests

Started Aug 12, 2025, 12:07 PM UTC· resolved Aug 12, 2025, 01:52 PM UTC

  1. investigating Aug 12, 2025, 12:07 PM UTC

    We are experiencing performance issues with our API starting at 7:40 AM UTC on August 12, 2025. The problem is ongoing, and our team is actively investigating. We will provide updates as more information becomes available. Thank you for your patience.

  2. monitoring Aug 12, 2025, 01:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 12, 2025, 01:52 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 22, 2025 Service Disruption: Email System Issue 3h 6m API Requests

Started May 22, 2025, 08:25 AM UTC· resolved May 22, 2025, 11:32 AM UTC

  1. investigating May 22, 2025, 08:25 AM UTC

    We are currently experiencing an issue with our external email system, which is preventing us from sending emails to end users. This affects the following functionalities: - Login with Multi-Factor Authentication (MFA) codes via email - Password reset or change requests - Email verification processes - User invitation processes - Gridly monthly statement Our team is actively working with our external mail provider to resolve this issue as quickly as possible. We apologize for any inconvenience and will provide updates as soon as they are available. Thank you for your patience.

  2. identified May 22, 2025, 09:04 AM UTC

    We have identified the issue with our external email system and are actively collaborating with our mailing provider to implement a solution. This continues to impact email-based Multi-Factor Authentication (MFA) logins, password reset requests, and email verification processes. We are working to resolve this as quickly as possible and will keep you updated on our progress. Thank you for your continued patience.

  3. identified May 22, 2025, 10:16 AM UTC

    We estimate a resolution within the next 6 hours. Our team is prioritizing this matter, and we will provide further updates as they become available. Thank you for your patience.

  4. resolved May 22, 2025, 11:32 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical May 7, 2025 Major outage on api.gridly.com 10m

Started May 07, 2025, 12:30 PM UTC· resolved May 07, 2025, 12:40 PM UTC

  1. resolved May 07, 2025, 12:30 PM UTC

    We experienced an API service outage few minutes ago for 10min, due to maintenance from an external service provider and some misconfigurations on our infrastructure. The issue has been resolved, and full functionality is restored. We apologize for any inconvenience and appreciate your understanding.

Read the full incident report →

Minor April 1, 2025 Elevated error rates on API –

Started Apr 01, 2025, 01:00 PM UTC· resolved Apr 01, 2025, 01:00 PM UTC

  1. resolved Apr 01, 2025, 01:00 PM UTC

    We're experiencing an elevated level of API errors on Gridly API. Partial and minor outage and/or broken several features on application. The root cause is based on unexpected CPU utilization spikes on internal caching layer. At this time, All is back to normal after 30 mins interruption. We're putting more effort on investigating. Sorry for any inconvenience this may have caused.

Read the full incident report →

Major December 20, 2024 Major outage on api.gridly.com 15m

Started Dec 20, 2024, 09:35 AM UTC· resolved Dec 20, 2024, 09:50 AM UTC

  1. resolved Dec 20, 2024, 09:30 AM UTC

    Partial outage on api.gridly.com, some internal services has been down for ~15 minutes from 9:35 AM to 9:50 AM UTC. The issue has been resolved and the service is operating normally. We're working hard on fixing the few remaining services, and we'll update this report once we're done. Update: rootcause was identified as interruption of our cloud provider. We're working towards with them.

Read the full incident report →

Major December 7, 2024 Partial outage on api.gridly.com –

Started Dec 07, 2024, 01:30 AM UTC· resolved Dec 07, 2024, 01:30 AM UTC

  1. resolved Dec 07, 2024, 01:30 AM UTC

    We're experiencing an elevated level of API errors on Gridly API. Partial outage and/or broken signing flow to Web application. The root cause is based on regular maintenance of infrastructure behind the scenes. It's an unexpected issue because this kind of maintenance already happened several times in the past but not causing downtime. At this time, All is back to normal after 30 mins interruption. We're putting more effort on investigating. Sorry for any inconvenience this may have caused.

Read the full incident report →