Gridly experienced a minor incident on October 20, 2025 affecting API Requests, lasting 2d 16h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 20, 2025, 03:58 PM UTC
We are encountering intermittent performance issues with our API search function, ongoing consistently today. The problem began sporadically on October 14 and 19, 2025, and continues on October 20, 2025. Our team is diligently investigating the cause and working toward a resolution. We will provide updates as soon as new details emerge. Thank you for your patience.
- identified Oct 20, 2025, 04:24 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 20, 2025, 04:37 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Oct 20, 2025, 04:56 PM UTC
We are continuing to monitor for any further issues.
- monitoring Oct 21, 2025, 01:38 PM UTC
We are continuing to monitor for any further issues.
- monitoring Oct 21, 2025, 03:03 PM UTC
Search engine performance is back to normal. We are monitoring closely.
- resolved Oct 23, 2025, 08:29 AM UTC
This incident has been resolved.