Gridly experienced a critical incident on April 15, 2026 affecting Web Application and API Requests, lasting 20m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 15, 2026, 09:07 PM UTC
We experienced an API service outage starting at 20:37 UTC. We are currently investigating the issue.
- investigating Apr 15, 2026, 09:07 PM UTC
We are continuing to investigate this issue.
- investigating Apr 15, 2026, 09:10 PM UTC
We experienced partial downtime since 19:00 UTC, and the service became fully unavailable at 20:37 UTC. We are investigating the issue.
- monitoring Apr 15, 2026, 09:13 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 15, 2026, 09:27 PM UTC
We have resolved the incident. The service experienced downtime for 2 hours, from 19:00 to 21:00 UTC. Sorry for any inconvenience caused. We're working on enhancements to prevent this from happening again. We'll share more updates with you soon.