Gridly incident

Elevated error rates on login & account

Major Resolved View vendor source →

Gridly experienced a major incident on February 21, 2022 affecting API Requests, lasting 36m. The incident has been resolved; the full update timeline is below.

Started
Feb 21, 2022, 02:28 PM UTC
Resolved
Feb 21, 2022, 03:04 PM UTC
Duration
36m
Detected by Pingoru
Feb 21, 2022, 02:28 PM UTC

Affected components

API Requests

Update timeline

  1. investigating Feb 21, 2022, 02:28 PM UTC

    We are currently investigating this issue.

  2. identified Feb 21, 2022, 02:35 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 21, 2022, 02:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 21, 2022, 03:04 PM UTC

    Partial outage on api.gridly.com, some internal services has been down for ~10 minutes. The issue has been resolved and the service is operating normally. We're working hard on fixing the few remaining sources, and we'll update this report once we're done.