Gridly incident

Major outage on api.gridly.com

Critical Resolved View vendor source →

Gridly experienced a critical incident on August 29, 2023 affecting API Requests, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Aug 29, 2023, 08:01 AM UTC
Resolved
Aug 30, 2023, 08:04 AM UTC
Duration
1d
Detected by Pingoru
Aug 29, 2023, 08:01 AM UTC

Affected components

API Requests

Update timeline

  1. investigating Aug 29, 2023, 08:01 AM UTC

    We are currently investigating this issue.

  2. investigating Aug 29, 2023, 09:14 AM UTC

    So far we experienced issues from our external cloud provider. We're working towards a solution

  3. monitoring Aug 29, 2023, 10:00 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. investigating Aug 29, 2023, 10:24 AM UTC

    We are currently investigating this issue.

  5. monitoring Aug 30, 2023, 02:24 AM UTC

    A fix has been implemented and we are monitoring the results.

  6. investigating Aug 30, 2023, 04:03 AM UTC

    We are currently investigating this issue.

  7. monitoring Aug 30, 2023, 04:23 AM UTC

    A fix has been implemented and we are monitoring the results.

  8. resolved Aug 30, 2023, 08:04 AM UTC

    This incident has been resolved.