Gridly incident

Elevated API Errors

Critical Resolved View vendor source →

Gridly experienced a critical incident on August 25, 2021, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 25, 2021, 04:30 AM UTC
Resolved
Aug 25, 2021, 04:30 AM UTC
Duration
—
Detected by Pingoru
Aug 25, 2021, 04:30 AM UTC

Update timeline

  1. resolved Aug 30, 2021, 04:35 AM UTC

    We're experiencing an elevated level of API errors. This incident has been resolved.

  2. postmortem Aug 30, 2021, 08:38 AM UTC

    ### **Timeline on 2021-08-25 UTC** * 04:13 PM - Memory overloaded on our API microservices, increase error rate on all APIs * 04:30 PM - CPU overloaded on our database * 04:37 PM - API is back to normal ### **Root cause analysis \(RCA\)** * This issue is under control now and we are currently working on improvements.