Gridly incident

Cannot access grid in short time

Minor Resolved View vendor source →

Gridly experienced a minor incident on September 6, 2021, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 06, 2021, 07:46 AM UTC
Resolved
Sep 06, 2021, 06:30 AM UTC
Duration
Detected by Pingoru
Sep 06, 2021, 07:46 AM UTC

Update timeline

  1. resolved Sep 06, 2021, 07:46 AM UTC

    We're experiencing an elevated level of accessibility issue for grid. It takes around few seconds, upto 5 mins on big grid. All should be back to normal now.

  2. postmortem Sep 06, 2021, 07:46 AM UTC

    ### **Timeline on 2021-09-06 UTC** * 06:15 AM - Migrating our main databases * 06:30 AM - Accessibility issue on grid, depends on sizing of grid, from few seconds upto 5mins blocking * 06:54 AM - All is back to normal. ### **Root cause analysis \(RCA\)** * Table lock during database migration.