Greenshades incident

Year End Forms service outage

Critical Resolved View vendor source →

Greenshades experienced a critical incident on April 7, 2020 affecting Year End Forms, lasting 2h 23m. The incident has been resolved; the full update timeline is below.

Started
Apr 07, 2020, 01:34 PM UTC
Resolved
Apr 07, 2020, 03:57 PM UTC
Duration
2h 23m
Detected by Pingoru
Apr 07, 2020, 01:34 PM UTC

Affected components

Year End Forms

Update timeline

  1. identified Apr 07, 2020, 01:34 PM UTC

    We've gone down for a bit. We're working hard to get back up and running again asap! Thank you for your patience.

  2. monitoring Apr 07, 2020, 01:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 07, 2020, 03:57 PM UTC

    This incident has been resolved.