Greenshades incident

Email Sending Delays

Minor Resolved View vendor source →

Greenshades experienced a minor incident on April 23, 2020 affecting Single Sign On and Employee Services, lasting 4h 5m. The incident has been resolved; the full update timeline is below.

Started
Apr 23, 2020, 01:00 PM UTC
Resolved
Apr 23, 2020, 05:05 PM UTC
Duration
4h 5m
Detected by Pingoru
Apr 23, 2020, 01:00 PM UTC

Affected components

Single Sign OnEmployee Services

Update timeline

  1. monitoring Apr 23, 2020, 03:46 PM UTC

    There may be some delay in receiving emails from Greenshades. We are aware of the issue and are working hard to get things back to normal quickly!

  2. resolved Apr 23, 2020, 05:05 PM UTC

    Email throughput has returned to normal level.