Greenshades incident

Intermittent log in issues with GreenEmployee

Notice Resolved View vendor source →

Greenshades experienced a notice incident on May 15, 2020 affecting Single Sign On, lasting 3h 9m. The incident has been resolved; the full update timeline is below.

Started
May 15, 2020, 12:45 PM UTC
Resolved
May 15, 2020, 03:54 PM UTC
Duration
3h 9m
Detected by Pingoru
May 15, 2020, 12:45 PM UTC

Affected components

Single Sign On

Update timeline

  1. monitoring May 15, 2020, 02:07 PM UTC

    Some users were experiencing log in issues this morning. We've identified and fixed the issue. Operation has returned to normal and we will continue to monitor activity.

  2. resolved May 15, 2020, 03:54 PM UTC

    This incident has been resolved.