Greenshades incident

Greenshades Admin Login

Minor Resolved View vendor source →

Greenshades experienced a minor incident on June 15, 2020 affecting Single Sign On, lasting 4h 42m. The incident has been resolved; the full update timeline is below.

Started
Jun 15, 2020, 07:52 PM UTC
Resolved
Jun 16, 2020, 12:34 AM UTC
Duration
4h 42m
Detected by Pingoru
Jun 15, 2020, 07:52 PM UTC

Affected components

Single Sign On

Update timeline

  1. investigating Jun 15, 2020, 07:52 PM UTC

    Some Admin users may be experiencing longer than usual load times with GreenshadesOnline.com and/or MyGreenshades. We are currently investigating this issue.

  2. monitoring Jun 15, 2020, 08:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 16, 2020, 12:34 AM UTC

    This incident has been resolved.