Greenshades incident

Degraded Logins

Minor Resolved View vendor source →

Greenshades experienced a minor incident on January 13, 2021 affecting Single Sign On, lasting 17h 43m. The incident has been resolved; the full update timeline is below.

Started
Jan 13, 2021, 09:31 PM UTC
Resolved
Jan 14, 2021, 03:14 PM UTC
Duration
17h 43m
Detected by Pingoru
Jan 13, 2021, 09:31 PM UTC

Affected components

Single Sign On

Update timeline

  1. investigating Jan 13, 2021, 09:31 PM UTC

    Users may be experiencing degraded service in Greenshades Online or Green Employee. We are working hard to get everything back to normal!

  2. investigating Jan 14, 2021, 02:42 PM UTC

    This issue has been resolved. All services have returned to normal operation.

  3. resolved Jan 14, 2021, 03:14 PM UTC

    This issue has been resolved. All services have returned to normal operation.