Greenshades experienced a notice incident on March 15, 2021 affecting Payroll, lasting 17h 34m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Mar 15, 2021, 08:54 PM UTC
A Microsoft Azure services issue is affecting our Payroll product currently due to one of the services we use. We're working on a workaround now, though Microsoft estimates 15 minutes on their end to address the issue.
- identified Mar 15, 2021, 09:08 PM UTC
An outage of a key Microsoft Azure service is impacting parts of our payroll system. Most components are operational at this time although some subsystems are down. We are monitoring Microsoft's status and working on short term workarounds.
- monitoring Mar 15, 2021, 09:42 PM UTC
Our services have returned to normal and we continue to monitor the status of Microsoft's fixes.
- resolved Mar 16, 2021, 01:35 PM UTC
Microsoft's Azure services remain stable as does our Payroll service.