Greenshades incident

Year End Forms Outage

Critical Resolved View vendor source →

Greenshades experienced a critical incident on January 24, 2022 affecting Year End Forms, lasting 18h 1m. The incident has been resolved; the full update timeline is below.

Started
Jan 24, 2022, 09:08 PM UTC
Resolved
Jan 25, 2022, 03:09 PM UTC
Duration
18h 1m
Detected by Pingoru
Jan 24, 2022, 09:08 PM UTC

Affected components

Year End Forms

Update timeline

  1. investigating Jan 24, 2022, 09:08 PM UTC

    We are currently investigating an outage.

  2. identified Jan 24, 2022, 10:15 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 24, 2022, 10:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Jan 24, 2022, 10:34 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jan 25, 2022, 03:09 PM UTC

    This incident has been resolved.