Greenshades experienced a critical incident on July 14, 2022 affecting Payroll, lasting 2h 44m. The incident has been resolved; the full update timeline is below.
Affected components
Payroll
Update timeline
- investigating Jul 14, 2022, 09:39 PM UTC
We are currently experiencing issues with our Payroll product. We are investigating the issue and hope to have service restored soon.
- monitoring Jul 14, 2022, 10:23 PM UTC
A fix has been implemented and we are monitoring to ensure services are stable.
- resolved Jul 15, 2022, 12:24 AM UTC
The issue has been resolved and all services are online and stable.