Greenshades incident

Syncs failing to finalize

Minor Resolved View vendor source →

Greenshades experienced a minor incident on April 6, 2023 affecting Data Synchronization Services, lasting 34m. The incident has been resolved; the full update timeline is below.

Started
Apr 06, 2023, 08:57 PM UTC
Resolved
Apr 06, 2023, 09:31 PM UTC
Duration
34m
Detected by Pingoru
Apr 06, 2023, 08:57 PM UTC

Affected components

Data Synchronization Services

Update timeline

  1. investigating Apr 06, 2023, 08:57 PM UTC

    Data synchronizations from various ERP systems are experiencing delays in finishing. We are actively investigating the issue.

  2. monitoring Apr 06, 2023, 09:07 PM UTC

    The issue has been identified and a resolution has been put into place. We are monitoring the status.

  3. resolved Apr 06, 2023, 09:31 PM UTC

    All systems have been confirmed operational. We apologize for any delays this may have caused.