Greenshades incident

Year End Forms Site Outage

Critical Resolved View vendor source →

Greenshades experienced a critical incident on January 18, 2024 affecting Year End Forms, lasting 3h 10m. The incident has been resolved; the full update timeline is below.

Started
Jan 18, 2024, 08:46 PM UTC
Resolved
Jan 18, 2024, 11:57 PM UTC
Duration
3h 10m
Detected by Pingoru
Jan 18, 2024, 08:46 PM UTC

Affected components

Year End Forms

Update timeline

  1. investigating Jan 18, 2024, 08:46 PM UTC

    Year End Forms site is currently down. We are actively working to resolve this issue. Thank you for your patience.

  2. investigating Jan 18, 2024, 09:21 PM UTC

    We have restored the Year End Forms site. We are continuing to deep dive the underlying causes of this incident and will provide updates as they become available.

  3. monitoring Jan 18, 2024, 09:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 18, 2024, 11:57 PM UTC

    This incident has been resolved.