Greenlight Guru incident

Degraded load times of Greenlight Guru Clinical

Notice Resolved

Greenlight Guru experienced a notice incident on April 17, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 17, 2026, 07:03 PM UTC
Resolved
Mar 18, 2025, 05:22 PM UTC
Duration
—
Detected by Pingoru
Apr 17, 2026, 07:03 PM UTC

Update timeline

  1. resolved Apr 17, 2026, 07:03 PM UTC

    17:22 GMT: Network issue resulted in long load times and occasional retries required. 18:30 GMT: Traffic was routed to a region that was not experiencing the issue to mitigate. 19:50 GMT: Issue resolved in affected region and traffic back to being balanced evenly between regions.