Greenlight Guru incident

Error when publishing

Minor Resolved

Greenlight Guru experienced a minor incident on April 17, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 17, 2026, 07:03 PM UTC
Resolved
May 06, 2025, 03:01 PM UTC
Duration
—
Detected by Pingoru
Apr 17, 2026, 07:03 PM UTC

Update timeline

  1. investigating Apr 17, 2026, 07:03 PM UTC

    Increased errors when publishing documents

  2. monitoring Apr 17, 2026, 07:03 PM UTC

    A fix is being rolled out to the necessary resources and service are fully operational

  3. resolved Apr 17, 2026, 07:03 PM UTC

    During a routine security update to enhance the safety and performance of our systems, one of our services encountered an unexpected issue and failed to restart properly. As a result, a brief service disruption occurred. Our team acted immediately to resolve the issue and restore full functionality. To ensure stability, a short period of downtime was necessary during the recovery process. We sincerely apologize for any inconvenience this may have caused and truly appreciate your patience and understanding as we worked to quickly address the situation.

  4. identified Apr 17, 2026, 07:03 PM UTC

    The team has identified the issue and is pushing out the fix. Users may experience a brief moment of downtime as the fix is rolled out.