Greenlight Guru incident

Service disruption [EU]

Notice Resolved

Greenlight Guru experienced a notice incident on April 17, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 17, 2026, 07:03 PM UTC
Resolved
Jul 10, 2025, 07:00 AM UTC
Duration
Detected by Pingoru
Apr 17, 2026, 07:03 PM UTC

Update timeline

  1. resolved Apr 17, 2026, 07:03 PM UTC

    A background service began to behave abnormally, resulting in failed requests and activity disruptions. The service appeared to be running normally, but became unresponsive, leading to a service disruption for customers in the EU. The team addressed the affected service, which restored functionality to the system.