Greenhouse experienced a major incident on July 22, 2025 affecting Silo 1 and Silo 2 and 1 more component, lasting 8h 8m. The incident has been resolved; the full update timeline is below.
Affected components
Silo 1Silo 2Silo 3Silo 4Silo 5Silo 6Silo 7Silo 8Silo 9Silo 101
Update timeline
- investigating Jul 22, 2025, 05:18 PM UTC
We are experiencing delays in updates to the Business Intelligence Connector data. Customers using BIC will not have up-to-date data available in these tables. We are currently investigating the issue and will provide updates shortly.
- investigating Jul 22, 2025, 05:30 PM UTC
We are continuing to investigate this issue.
- identified Jul 22, 2025, 07:02 PM UTC
The issue has been identified and a fix is being implemented.
- identified Jul 22, 2025, 09:27 PM UTC
A fix has been implemented and is being rolled out across impacted Silos.
- identified Jul 22, 2025, 09:45 PM UTC
A fix has been implemented and is being rolled out across impacted Silos.
- resolved Jul 23, 2025, 01:27 AM UTC
This incident has been resolved.