Greenhouse incident

BIC: Data is delayed

Major Resolved View vendor source →

Greenhouse experienced a major incident on July 28, 2025 affecting Silo 1 and Silo 2 and 1 more component, lasting 16h 24m. The incident has been resolved; the full update timeline is below.

Started
Jul 28, 2025, 06:08 PM UTC
Resolved
Jul 29, 2025, 10:32 AM UTC
Duration
16h 24m
Detected by Pingoru
Jul 28, 2025, 06:08 PM UTC

Affected components

Silo 1Silo 2Silo 3Silo 4Silo 5Silo 6Silo 7Silo 8Silo 9Silo 101

Update timeline

  1. identified Jul 28, 2025, 06:08 PM UTC

    We are experiencing delays in updates to the Business Intelligence Connector data. Customers using BIC might be not have up-to-date data available in these tables for data. We have identified the issue and are working on a fix.

  2. resolved Jul 29, 2025, 10:32 AM UTC

    This incident has been resolved.