Greenhouse Outage History
Greenhouse is up right nowPingoru has recorded 69 incidents for Greenhouse: 64 in the last 12 months and 14 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 16 of 720 (2%) |
| May 2026 | 11 | 32 of 744 (4%) |
| June 2026 | 7 | 35 of 720 (5%) |
| July 2026 | 4 | 322 of 744 (43%) |
| August 2026 | 1 | 115 of 744 (15%) |
| September 2026 | 9 | 41 of 720 (6%) |
| October 2026 | 4 | 11 of 513 (2%) |
Incidents, newest first
Major October 16, 2026 Onboarding UKG Pro Issues 5h 40m HRIS Link - UKG
Started Oct 16, 2026, 10:44 PM UTC· resolved Oct 17, 2026, 04:24 AM UTC
- investigating Oct 16, 2026, 10:44 PM UTC
We are investigating an issue with the HRIS Link UKG Pro Onboarding Integration
- identified Oct 17, 2026, 12:05 AM UTC
Some customers using the UKG integration may see new hires fail to sync to UKG. Our team has identified the cause and is working on a solution. We are restoring the affected UKG connections and will resend pending hires to UKG. No action is needed from customers at this time.
- monitoring Oct 17, 2026, 02:01 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 17, 2026, 04:24 AM UTC
This incident has been resolved.
Notice October 13, 2026 Partial Service Disruption 3h 27m
Started Oct 13, 2026, 03:32 PM UTC· resolved Oct 13, 2026, 07:00 PM UTC
- investigating Oct 13, 2026, 03:32 PM UTC
We are currently experiencing a partial disruption affecting Greenhouse Recruiting. Our team is investigating the issue and working to restore full functionality. We apologize for any inconvenience and will provide updates as we have more information.
- monitoring Oct 13, 2026, 03:58 PM UTC
A fix has been implemented and we are monitoring the results
- resolved Oct 13, 2026, 07:00 PM UTC
This incident has been resolved.
Minor October 6, 2026 Performance Degradation - Voice AI Interview Evaluations 6m Greenhouse Voice AI
Started Oct 06, 2026, 06:55 PM UTC· resolved Oct 06, 2026, 07:02 PM UTC
- investigating Oct 06, 2026, 06:55 PM UTC
We are currently experiencing issues with Voice AI. Users may notice delayed processing of interview evaluations. Our team is actively investigating the issue and working to restore full functionality as quickly as possible.
- resolved Oct 06, 2026, 07:02 PM UTC
This incident has been resolved.
Minor September 25, 2026 Greenhouse Report Connector Outage 51m Silo 101, Silo 201
Started Sep 25, 2026, 02:25 PM UTC· resolved Sep 25, 2026, 03:17 PM UTC
- investigating Sep 25, 2026, 02:25 PM UTC
We are currently experiencing an outage affecting Greenhouse Report Connector. Our team is actively investigating the issue and working to restore full functionality as quickly as possible.
- monitoring Sep 25, 2026, 02:42 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Sep 25, 2026, 02:55 PM UTC
We are continuing to monitor for any further issues.
- monitoring Sep 25, 2026, 03:09 PM UTC
We are continuing to monitor for any further issues.
- resolved Sep 25, 2026, 03:17 PM UTC
This incident has been resolved.
Minor September 22, 2026 Partial Service Disruption - Indeed Applications 2h 45m Greenhouse Job Boards
Started Sep 22, 2026, 11:19 AM UTC· resolved Sep 22, 2026, 02:05 PM UTC
- investigating Sep 22, 2026, 11:19 AM UTC
We are currently experiencing a partial disruption affecting Indeed applications in Greenhouse Job Boards. Our team is investigating the issue and working to restore full functionality. We apologize for any inconvenience and will provide updates as we have more information.
- monitoring Sep 22, 2026, 12:01 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 22, 2026, 02:05 PM UTC
This incident has been resolved.
Minor September 21, 2026 Degraded Performance in Job Board Updates 18h 7m Greenhouse Job Boards
Started Sep 21, 2026, 05:55 PM UTC· resolved Sep 22, 2026, 12:03 PM UTC
- identified Sep 21, 2026, 05:55 PM UTC
We are currently experiencing a partial disruption affecting job board updates and tracking links. Our team is investigating the issue and working to restore full functionality. We apologize for any inconvenience and will provide updates as we have more information.
- resolved Sep 22, 2026, 12:03 PM UTC
This incident has been resolved.
Major September 21, 2026 MyGreenhouse: Job Search unavailable 38m MyGreenhouse
Started Sep 21, 2026, 04:37 PM UTC· resolved Sep 21, 2026, 05:15 PM UTC
- investigating Sep 21, 2026, 04:37 PM UTC
Job search is not currently for job seekers on MyGreenhouse.
- identified Sep 21, 2026, 04:50 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Sep 21, 2026, 05:15 PM UTC
This incident has been resolved.
Minor September 8, 2026 Candidates are reporting issues with submitting job forms 2h 29m Silo 1, Silo 2, Silo 3, Silo 4 and 7 more
Started Sep 08, 2026, 11:21 AM UTC· resolved Sep 08, 2026, 01:50 PM UTC
- investigating Sep 08, 2026, 11:21 AM UTC
We are currently investigating this issue.
- identified Sep 08, 2026, 11:48 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 08, 2026, 01:09 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 08, 2026, 01:50 PM UTC
This incident has been resolved.
Minor September 4, 2026 Users reporting Delivery Issues to Outlook email addresses 46m Silo 1, Silo 2, Silo 3, Silo 4 and 7 more
Started Sep 04, 2026, 12:43 PM UTC· resolved Sep 04, 2026, 01:29 PM UTC
- identified Sep 04, 2026, 12:43 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 04, 2026, 12:43 PM UTC
The errors coming from Outlook servers appear to have resolved. We will continue to monitor.
- resolved Sep 04, 2026, 01:29 PM UTC
This incident has been resolved.
Minor September 3, 2026 Security codes on job application CAPTCHA failures have temporarily been disabled 14h 3m Greenhouse Job Boards
Started Sep 03, 2026, 11:57 PM UTC· resolved Sep 04, 2026, 02:01 PM UTC
- investigating Sep 03, 2026, 11:57 PM UTC
Security code emails for Greenhouse Job Applications have been temporarily disabled for candidates who fail CAPTCHA.
- monitoring Sep 04, 2026, 01:33 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 04, 2026, 02:01 PM UTC
This incident has been resolved.
Minor September 3, 2026 Candidates may be receiving errors when utilizing scheduling links with buffer links 2h 29m Silo 1, Silo 2, Silo 3, Silo 4 and 7 more
Started Sep 03, 2026, 09:20 AM UTC· resolved Sep 03, 2026, 11:50 AM UTC
- investigating Sep 03, 2026, 09:20 AM UTC
We are currently investigating this issue.
- identified Sep 03, 2026, 09:39 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 03, 2026, 10:54 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 03, 2026, 11:50 AM UTC
This incident has been resolved.
Minor July 22, 2026 MS Teams Missing When Scheduling Shared Calendar 43d 1h Silo 1, Silo 2, Silo 3, Silo 4 and 8 more
Started Jul 22, 2026, 06:58 PM UTC· resolved Sep 03, 2026, 08:00 PM UTC
- investigating Jul 22, 2026, 06:58 PM UTC
We are currently experiencing an issue with the Microsoft Teams integration that affects scheduling interviews on shared calendars. Our Engineering team is actively investigating the root cause. We will continue to provide updates as more information becomes available.
- identified Aug 07, 2026, 02:30 PM UTC
It appears that the issue is related to the Graph API. Our engineering team is in contact with Microsoft Support to help them diagnose the problem.
- identified Sep 02, 2026, 06:37 PM UTC
Microsoft has confirmed the root cause is on their side and continues to investigate. While we await a fix from Microsoft, our engineering team has developed a workaround that restores Teams meeting links when scheduling on shared calendars. It has been validated successfully with a small group of affected customers, and we are working to make it available more broadly. We will share an update as soon as it is ready. Thank you for your patience.
- resolved Sep 03, 2026, 08:00 PM UTC
Our engineering team has released a workaround that restores Microsoft Teams links when scheduling on shared calendars. Affected customers have been contacted by Support with next steps. If you continue to experience this issue, please contact Greenhouse Support.
Minor July 10, 2026 Partial Service Disruption - Take Home Tests 56m Silo 1, Silo 2, Silo 3, Silo 4 and 7 more
Started Jul 10, 2026, 08:29 PM UTC· resolved Jul 10, 2026, 09:25 PM UTC
- investigating Jul 10, 2026, 08:29 PM UTC
We are currently experiencing a partial disruption affecting Take Home Tests in Greenhouse Recruiting. Our team is investigating the issue and working to restore full functionality. We apologize for any inconvenience and will provide updates as we have more information.
- monitoring Jul 10, 2026, 09:07 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 10, 2026, 09:25 PM UTC
This incident has been resolved.
Minor July 6, 2026 Harvest V3 not able to refresh auth tokens 15m Silo 1, Silo 2, Silo 3, Silo 4 and 7 more
Started Jul 06, 2026, 10:13 PM UTC· resolved Jul 06, 2026, 10:28 PM UTC
- investigating Jul 06, 2026, 10:13 PM UTC
We are currently investigating this issue.
- monitoring Jul 06, 2026, 10:22 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 06, 2026, 10:28 PM UTC
The token refresh server has been repaired.
Minor July 2, 2026 Partial Service Disruption - Sterling background checks 4d 3h Silo 1, Silo 2, Silo 3, Silo 4 and 7 more
Started Jul 02, 2026, 05:00 PM UTC· resolved Jul 06, 2026, 08:35 PM UTC
- investigating Jul 02, 2026, 05:00 PM UTC
We are currently experiencing a partial disruption affecting Sterling background checks. Our team is investigating the issue and working to restore full functionality. We apologize for any inconvenience and will provide updates as we have more information.
- resolved Jul 06, 2026, 08:35 PM UTC
We appreciate your patients. Sterling background checks are now fully functional.
Minor June 29, 2026 Exporting to Workday may not send all associated documents 3h 27m HRIS Link - Workday
Started Jun 29, 2026, 05:16 PM UTC· resolved Jun 29, 2026, 08:44 PM UTC
- investigating Jun 29, 2026, 05:16 PM UTC
We are currently investigating this issue.
- identified Jun 29, 2026, 05:28 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 29, 2026, 08:16 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 29, 2026, 08:44 PM UTC
This incident has been resolved.
Notice June 26, 2026 Get requests on HarvestV3 list endpoints returning empty data for site admins 2h Silo 1, Silo 2, Silo 3, Silo 4 and 7 more
Started Jun 26, 2026, 01:24 PM UTC· resolved Jun 26, 2026, 03:25 PM UTC
- investigating Jun 26, 2026, 01:24 PM UTC
We are currently investigating this issue.
- identified Jun 26, 2026, 01:30 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 26, 2026, 02:58 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 26, 2026, 03:25 PM UTC
This incident has been resolved.
Major June 19, 2026 Microsoft 365 Delivery Issues 4h 59m Silo 1, Silo 2, Silo 3, Silo 4 and 7 more
Started Jun 19, 2026, 05:24 PM UTC· resolved Jun 19, 2026, 10:24 PM UTC
- investigating Jun 19, 2026, 05:24 PM UTC
We are currently investigating an issue where emails may not be sent for customers using custom SMTP routes with Microsoft 365.
- identified Jun 19, 2026, 06:39 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 19, 2026, 09:49 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jun 19, 2026, 10:23 PM UTC
We are continuing to monitor for any further issues.
- resolved Jun 19, 2026, 10:24 PM UTC
This incident has been resolved.
Major June 18, 2026 BIC: Delays in delivering data for Silo 1 27m Silo 1
Started Jun 18, 2026, 12:35 PM UTC· resolved Jun 18, 2026, 01:02 PM UTC
- investigating Jun 18, 2026, 12:35 PM UTC
We are currently experiencing a delay for Silo 1 in BIC data delivery.
- resolved Jun 18, 2026, 01:02 PM UTC
This incident has been resolved.
Major June 17, 2026 BIC: Delays in delivering data 19h 2m Silo 1, Silo 2, Silo 3, Silo 4 and 7 more
Started Jun 17, 2026, 12:55 PM UTC· resolved Jun 18, 2026, 07:57 AM UTC
- investigating Jun 17, 2026, 12:55 PM UTC
We are currently experiencing a delay across all silos in BIC data delivery.
- identified Jun 17, 2026, 02:10 PM UTC
The issue has been identified and a fix is being implemented.
- identified Jun 17, 2026, 09:03 PM UTC
We are continuing to work on a fix for this issue.
- identified Jun 18, 2026, 07:57 AM UTC
We are continuing to work on a fix for this issue.
- resolved Jun 18, 2026, 07:57 AM UTC
This incident has been resolved.
Minor June 11, 2026 DocuSign offer workflow disruption 4h 52m Greenhouse - Other
Started Jun 11, 2026, 07:47 PM UTC· resolved Jun 12, 2026, 12:40 AM UTC
- monitoring Jun 11, 2026, 07:47 PM UTC
We are currently investigating an issue affecting offer workflows that rely on DocuSign. This appears to be related to an outage reported by DocuSign. Customers may experience delays or errors when completing DocuSign-backed offer signing workflows. We are monitoring the vendor incident and will share updates as we learn more.
- resolved Jun 12, 2026, 12:40 AM UTC
DocuSign has marked the incident as resolved. If you experienced issues with DocuSign-related workflows earlier, please retry the affected action.
Notice June 5, 2026 Onboarding: Some Exports To ADP May Fail 3m Greenhouse Onboarding
Started Jun 05, 2026, 09:57 PM UTC· resolved Jun 05, 2026, 10:00 PM UTC
- monitoring Jun 05, 2026, 09:57 PM UTC
ADP added some additional validation logic around the State Tax / State Unemployment Insurance (SUI) Tax Code field for New Hire Exports from Greenhouse Onboarding. Exports without this field may be rejected by ADP. They are working on reverting the change.
- resolved Jun 05, 2026, 10:00 PM UTC
ADP has reverted their change. All exports should now work as normal.
Major May 28, 2026 Adobe Acrobat Sign experiencing issues sending for signature 2h 5m Adobe Acrobat Sign
Started May 28, 2026, 04:23 PM UTC· resolved May 28, 2026, 06:29 PM UTC
- investigating May 28, 2026, 04:23 PM UTC
Some customers are experiencing errors while trying to send offers for signature. Adobe is currently experiencing an issue and they are investigating. We will continue to monitor the situation from our side.
- resolved May 28, 2026, 06:29 PM UTC
This incident has been resolved.
Major May 27, 2026 ReadMe - Harvest API Docs outage 20h 26m ReadMe ReadMe Hubs - Harvest API docs hosting
Started May 27, 2026, 03:08 PM UTC· resolved May 28, 2026, 11:34 AM UTC
- investigating May 27, 2026, 03:08 PM UTC
Harvest API documentation site is currently experiencing an outage. Our documentation vendor is currently working to fix the issue.
- investigating May 27, 2026, 09:16 PM UTC
We are continuing to investigate this issue.
- resolved May 28, 2026, 11:34 AM UTC
Their outage has been resolved
Critical May 22, 2026 GHR Outage 36m Silo 7, Silo 8, Silo 9
Started May 22, 2026, 03:49 PM UTC· resolved May 22, 2026, 04:25 PM UTC
- investigating May 22, 2026, 03:49 PM UTC
We are currently experiencing an outage affecting Greenhouse Recruiting on silos 7, 8, and 9. Our team is actively investigating the issue and working to restore full functionality as quickly as possible.
- resolved May 22, 2026, 04:25 PM UTC
An issue was identified in testing a new ingress configuration to route traffic into Greenhouse. We have restored the previous configuration and the issue appears to have been resolved.
- postmortem May 27, 2026, 02:39 PM UTC
**What happened:** During a planned migration process, we hit a scaling limit on a core infrastructure component which impacted certain customer traffic. **Impact:** A portion of customer traffic was dropped causing a full outage for customers on Silos 7, 8, and 9. **Fix:** The migration was rolled back in all customer environments. **Prevention:** The migration has not been reapplied and is on hold, pending further investigation by the team to establish a safe migration path.