Greenhouse experienced a major incident on September 5, 2025 affecting Greenhouse Onboarding, lasting 6h 57m. The incident has been resolved; the full update timeline is below.
Affected components
Greenhouse Onboarding
Update timeline
- identified Sep 05, 2025, 04:40 PM UTC
We are currently seeing increased HTTP response times and timeouts for application traffic. We've identified the cause and are actively working to resolve the issue.
- monitoring Sep 05, 2025, 05:50 PM UTC
A fix has been implemented and response times have come back to normal. We are continuing to monitor.
- resolved Sep 05, 2025, 11:38 PM UTC
This incident has been resolved.