Greenhouse incident

API Credentials Error

Major Resolved View vendor source →

Greenhouse experienced a major incident on October 9, 2025 affecting Silo 1 and Silo 2 and 1 more component, lasting 1h 58m. The incident has been resolved; the full update timeline is below.

Started
Oct 09, 2025, 05:42 PM UTC
Resolved
Oct 09, 2025, 07:41 PM UTC
Duration
1h 58m
Detected by Pingoru
Oct 09, 2025, 05:42 PM UTC

Affected components

Silo 1Silo 2Silo 3Silo 4Silo 5Silo 6Silo 7Silo 8Silo 9Silo 101

Update timeline

  1. investigating Oct 09, 2025, 05:42 PM UTC

    We are currently investigating reports of customers seeing errors when trying to manage their Greenhouse API credentials.

  2. identified Oct 09, 2025, 05:54 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Oct 09, 2025, 07:41 PM UTC

    This incident has been resolved.