Greenhouse experienced a minor incident on October 20, 2025 affecting Silo 1 and Silo 2 and 1 more component, lasting 1h 32m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 20, 2025, 06:25 PM UTC
We are currently experiencing performance issues with Greenhouse Recruiting. Users may notice slower-than-normal performance and delays in background processes, including application processing, notifications, and reporting. Our team is actively investigating the issue and working to restore full functionality as quickly as possible. We’ll provide updates as soon as more information becomes available.
- identified Oct 20, 2025, 06:47 PM UTC
We have identified that the performance degradation in Greenhouse Recruiting is being caused by an issue with an upstream cloud provider. Our team is closely monitoring the situation and will continue to provide updates as we learn more. We apologize for the inconvenience and appreciate your patience.
- resolved Oct 20, 2025, 07:57 PM UTC
This incident has been resolved. We will continue to monitor for any issues related to the impact from our upstream cloud provider.