Green Security incident

Visitor Check-Ins & Badge Printing Issues

Minor Resolved View vendor source →

Green Security experienced a minor incident on October 22, 2025 affecting Vendor Credentialing Portal, lasting 10h 30m. The incident has been resolved; the full update timeline is below.

Started
Oct 22, 2025, 05:00 AM UTC
Resolved
Oct 22, 2025, 03:30 PM UTC
Duration
10h 30m
Detected by Pingoru
Oct 22, 2025, 05:00 AM UTC

Affected components

Vendor Credentialing Portal

Update timeline

  1. identified Oct 22, 2025, 01:59 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Oct 22, 2025, 02:48 PM UTC

    We have fixed the visitor check-ins view and label printing issues and are monitoring the platform as the fix rolls out.

  3. resolved Oct 22, 2025, 03:30 PM UTC

    This incident has been resolved.