Green Security incident

Increase in SSO SAML errors

Minor Resolved View vendor source →

Green Security experienced a minor incident on September 22, 2026 affecting Vendor Credentialing Portal and Visitor Management Portal, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Sep 22, 2026, 07:04 PM UTC
Resolved
Sep 22, 2026, 07:41 PM UTC
Duration
37m
Detected by Pingoru
Sep 22, 2026, 07:04 PM UTC

Affected components

Vendor Credentialing PortalVisitor Management Portal

Update timeline

  1. investigating Sep 22, 2026, 07:04 PM UTC

    We are investigating an issue with SSO SAML configurations returning 500 errors.

  2. identified Sep 22, 2026, 07:18 PM UTC

    We have identified the issue and are rolling out a fix right now.

  3. resolved Sep 22, 2026, 07:58 PM UTC

    This incident has been resolved.