Green Security experienced a minor incident on June 30, 2026 affecting Vendor Credentialing Portal, lasting 7h 18m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 30, 2026, 03:17 PM UTC
We are investigating reports of screening questions being required for some mobile check-ins where they should not be.
- identified Jun 30, 2026, 03:18 PM UTC
We have identified the source of the issue and are currently working on a fix.
- monitoring Jun 30, 2026, 03:56 PM UTC
We have identified the core issues. The fix should be live in the next 20 minutes. The following issues will be fixed in a follow up release later today: * A successful spot check appears in the log after a successful login in some situations * For facilities with RepScrubs SCRUBPORTS screening questions or full check-in questions will not result in an in-app notification (this is the same behavior as before today)
- monitoring Jun 30, 2026, 06:57 PM UTC
Check-ins are successful and we continue preparing fixes for the following: * A successful spot check appears in the log after a successful login in some situations * For facilities with RepScrubs SCRUBPORTS screening questions or full check-in questions will not result in an in-app notification (this is the same behavior as before today)
- resolved Jun 30, 2026, 10:36 PM UTC
This issue has been resolved