Green Security incident

An increase in violations for screening questions when there are no screening questions to answer

Minor Resolved View vendor source →

Green Security experienced a minor incident on July 1, 2026 affecting Vendor Credentialing Portal and Green Security App, lasting 21h 51m. The incident has been resolved; the full update timeline is below.

Started
Jul 01, 2026, 03:24 PM UTC
Resolved
Jul 02, 2026, 01:15 PM UTC
Duration
21h 51m
Detected by Pingoru
Jul 01, 2026, 03:24 PM UTC

Affected components

Vendor Credentialing PortalGreen Security App

Update timeline

  1. investigating Jul 01, 2026, 03:24 PM UTC

    We are currently investigating the issue. Once fixed, we will remove violations that should not have occurred for all affected vendors. In the meantime, please ensure that your Green Security for Vendors app is updated to the latest available version.

  2. identified Jul 01, 2026, 05:50 PM UTC

    We have identified the source issues and will have a fix in the next 30 minutes.

  3. monitoring Jul 01, 2026, 07:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Jul 01, 2026, 07:01 PM UTC

    We are monitoring the fix as well as removing any erroneous vendor scan violations.

  5. resolved Jul 02, 2026, 01:15 PM UTC

    The issue has been resolved completely.