Granicus incident

Granicus Issue Notification: govAccess OpenCities

Major Resolved View vendor source →

Granicus experienced a major incident on July 20, 2026 affecting OpenCities, lasting 14m. The incident has been resolved; the full update timeline is below.

Started
Jul 20, 2026, 02:53 PM UTC
Resolved
Jul 20, 2026, 03:08 PM UTC
Duration
14m
Detected by Pingoru
Jul 20, 2026, 02:53 PM UTC

Affected components

OpenCities

Update timeline

  1. investigating Jul 20, 2026, 02:53 PM UTC

    Granicus Engineering teams are currently investigating an issue impacting govAccess OpenCities. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govAccess OpenCities Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support