Granicus Issue Notification: Simpleview CRM Service Disruption

Update timeline

1. investigating Feb 26, 2026, 07:39 PM UTC

   We are currently investigating an issue impacting service for Simpleview CRMs. Our teams are working on this issue as a priority and further updates will be provided as soon as possible.

2. investigating Feb 26, 2026, 08:22 PM UTC

   We are currently experiencing a network issue that is impacting access to all Simpleview CRM sites. Our engineering teams are actively working on this with the highest priority. We will provide the next update here as soon as more information becomes available. Thank you for your patience.

3. identified Feb 26, 2026, 09:16 PM UTC

   We’ve confirmed the issue is network‑related and are actively working to restore normal service. Our team is applying updates to the affected systems, and we’ll provide further updates as soon as they’re available.

4. monitoring Feb 26, 2026, 09:48 PM UTC

   We have successfully implemented a permanent fix, and all services have now been fully restored. Systems are operating as expected, and no further impact is anticipated. Should you require additional information or continue to experience any issues, please contact our customer support team for assistance.

5. resolved Feb 26, 2026, 11:14 PM UTC

   This incident has been resolved.