Granicus Issue Notification: govService OneView Core

Update timeline

1. investigating Feb 26, 2026, 05:12 PM UTC

   Granicus Engineering teams are currently investigating an issue impacting govService OneView Core. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService OneView Core Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

2. investigating Feb 26, 2026, 10:40 PM UTC

   We have identified an issue that requires a system restart. This maintenance will begin after 7:00 PM CT. During the restart, customers may experience brief service interruptions. We appreciate your patience as we complete this work. If you have any questions or need further assistance, please contact our customer support team.

3. monitoring Feb 27, 2026, 03:48 AM UTC

   Granicus Technical Support has performed a maintenance and monitoring performance of the system. Customers should be experiencing normal functioning of the platform now. We appreciate your patience as we complete this work. If you have any questions or need further assistance, please contact our customer support team.

4. resolved Feb 27, 2026, 08:35 PM UTC

   Granicus Engineering teams have identified and resolved the issue impacting govService OneView Core. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support