Granicus System incident
Granicus Issue Notification: govMeetings Legistar
Granicus System experienced a major incident on May 6, 2026 affecting Legistar, lasting 1d 2h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 06, 2026, 10:14 PM UTC
Granicus Engineering teams are currently investigating an issue impacting govMeetings Legistar. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govMeetings Legistar Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.
- investigating May 06, 2026, 11:08 PM UTC
Our teams will continue to monitor the issue. Additional updates will be provided as progress is made.
- monitoring May 06, 2026, 11:42 PM UTC
A fix has been implemented and we are monitoring the results.
- investigating May 07, 2026, 05:09 PM UTC
We are continuing to investigate reports of intermittent latency and timeout errors affecting Legistar. Our engineering teams are actively working to identify the root cause, and updates will be provided as more information becomes available.
- monitoring May 07, 2026, 06:10 PM UTC
The Granicus Engineering team has implemented corrective actions to mitigate the latency and timeout issues in Legistar. We are actively monitoring to ensure continued stability and reliability.
- resolved May 08, 2026, 12:37 AM UTC
We appreciate your patience as we worked to address this, the incident has now been resolved. If you have any questions, please contact Granicus Support.