Grain incident

Application instability

Major Resolved View vendor source →

Grain experienced a major incident on January 19, 2024 affecting Grain Web App, lasting 1h 25m. The incident has been resolved; the full update timeline is below.

Started
Jan 19, 2024, 05:18 PM UTC
Resolved
Jan 19, 2024, 06:43 PM UTC
Duration
1h 25m
Detected by Pingoru
Jan 19, 2024, 05:18 PM UTC

Affected components

Grain Web App

Update timeline

  1. investigating Jan 19, 2024, 05:18 PM UTC

    The team is observing a high rate of errors after a recent code deploy and we are now investigating the issue. This is causing instability in the application.

  2. monitoring Jan 19, 2024, 05:37 PM UTC

    The team has identified the issue and issued a hot patch, metrics show the issue is clearing up.

  3. resolved Jan 19, 2024, 06:43 PM UTC

    We are marking this as resolved as we have not observed further instability.