Grafana experienced a minor incident on April 17, 2026 affecting AWS Germany - prod-eu-west-2 and AWS US East - prod-us-east-0 and 1 more component, lasting 1h 34m. The incident has been resolved; the full update timeline is below.
Affected components
AWS Germany - prod-eu-west-2AWS US East - prod-us-east-0Azure Netherlands - prod-eu-west-3GCP US Central - prod-us-central-0
Update timeline
- investigating Apr 17, 2026, 09:23 PM UTC
As of 20:52 UTC, we are currently investigating degraded Query Caching performance in multiple regions. For datasources where query caching is configured, some queries may take longer than usual. Our team is actively working to identify the cause. Thank you for your patience.
- monitoring Apr 17, 2026, 10:09 PM UTC
Currently prod-us-east-0 and prod-eu-west-3 have recovered, and we are continuing to monitor prod-us-central-0 which is in the process of recovery.
- resolved Apr 17, 2026, 10:58 PM UTC
This incident has been resolved