Grafana incident

Degraded Performance with Increased Latency for Grafana Cloud Metrics and Traces in GCP US Central

Notice Resolved View vendor source →

Grafana experienced a notice incident on October 8, 2026 affecting GCP US Central - prod-us-central-0 and GCP US Central - prod-us-central-5 and 1 more component, lasting 11h 33m. The incident has been resolved; the full update timeline is below.

Started
Oct 08, 2026, 01:06 PM UTC
Resolved
Oct 09, 2026, 12:39 AM UTC
Duration
11h 33m
Detected by Pingoru
Oct 08, 2026, 01:06 PM UTC

Affected components

GCP US Central - prod-us-central-0GCP US Central - prod-us-central-5GCP US Central - prod-us-central-0: IngestionGCP US Central - prod-us-central-5: IngestionGCP US Central - prod-us-central-0: Ingestion

Update timeline

  1. investigating Oct 08, 2026, 01:06 PM UTC

    Beginning around 10:20 UTC, we have been seeing intermittent elevated error rates and latency affecting Grafana Cloud Metrics and Logs in GCP US Central (prod-us-central-0 and prod-us-central-5), and periodic increased latency and occasional errors affecting Grafana Cloud Traces in prod-us-central-0. Customers may see errors or delays when sending metrics, logs and traces. We are actively investigating. Next update by 13:40 UTC.

  2. investigating Oct 08, 2026, 01:25 PM UTC

    We continue to investigate intermittent elevated error rates and latency affecting Grafana Cloud Metrics and Logs in GCP US Central (prod-us-central-0 and prod-us-central-5), and periodic increased latency affecting Grafana Cloud Traces in prod-us-central-0. Error rates have decreased, but intermittent errors and latency may still occur. We are working with our cloud provider as part of the investigation. We do not have an estimated time of resolution at this time. Next update by 14:30 UTC.

  3. investigating Oct 08, 2026, 01:39 PM UTC

    Update to scope: we have not confirmed any impact to Grafana Cloud Logs, and Logs has been removed from the affected components. We continue to investigate intermittent elevated error rates and latency affecting Grafana Cloud Metrics in GCP US Central (prod-us-central-0 and prod-us-central-5), and periodic increased latency affecting Grafana Cloud Traces in prod-us-central-0. Error rates have decreased, but intermittent errors and latency may still occur. We are working with our cloud provider as part of the investigation. We do not have an estimated time of resolution at this time. Next update by 14:30 UTC.

  4. investigating Oct 08, 2026, 01:52 PM UTC

    We continue to investigate intermittent elevated error rates and latency affecting Grafana Cloud Metrics in GCP US Central (prod-us-central-0 and prod-us-central-5), and periodic increased latency affecting Grafana Cloud Traces in prod-us-central-0. Intermittent errors and latency may still occur. We are working with our cloud provider as part of the investigation. We do not have an estimated time of resolution at this time. Next update by 14:30 UTC.

  5. investigating Oct 08, 2026, 02:40 PM UTC

    We are investigating degraded performance with increased latency in the ingestion path for Grafana Cloud Metrics in GCP US Central (prod-us-central-0 and prod-us-central-5) and for Grafana Cloud Traces in prod-us-central-0. Customers may experience intermittent errors or delays when sending metrics and traces. We are investigating this with our cloud provider. We do not have an estimated time of resolution at this time. Next update by 15:30 UTC.

  6. investigating Oct 08, 2026, 03:19 PM UTC

    We are investigating degraded performance with increased latency in the ingestion path for Grafana Cloud Metrics in GCP US Central (prod-us-central-0 and prod-us-central-5) and for Grafana Cloud Traces in prod-us-central-0. Customers may experience intermittent errors or delays when sending metrics and traces. We are investigating this with our cloud provider. We do not have an estimated time of resolution at this time. Next update by 16:30 UTC.

  7. investigating Oct 08, 2026, 04:21 PM UTC

    We continue seeing elevated error rates and latency, and keep working with our cloud provider on this issue. Next update by 17:30 UTC.

  8. investigating Oct 08, 2026, 05:30 PM UTC

    We are investigating degraded performance with increased latency in the ingestion path for Grafana Cloud Metrics in GCP US Central (prod-us-central-0 and prod-us-central-5) and for Grafana Cloud Traces in prod-us-central-0. Customers may experience intermittent errors or delays when sending metrics and traces. We continue to investigate this with our cloud provider. We do not have an estimated time of resolution at this time. Next update by 18:30 UTC

  9. investigating Oct 08, 2026, 06:15 PM UTC

    We are investigating degraded performance and increased latency in the ingestion path for Grafana Cloud Metrics in GCP US Central (prod-us-central-0 and prod-us-central-5) and Grafana Cloud Traces in prod-us-central-0. Customers may experience intermittent errors or delays when sending metrics and traces. We have also received reports that some customers using Google Managed Prometheus in this region are experiencing issues when querying their GMP instances. We continue to investigate the issue with our cloud provider. We do not have an estimated time to resolution at this time.

  10. investigating Oct 08, 2026, 07:13 PM UTC

    We are investigating degraded performance and increased latency in the ingestion path for Grafana Cloud Metrics in GCP US Central (prod-us-central-0 and prod-us-central-5) and Grafana Cloud Traces in prod-us-central-0. Customers may experience intermittent errors or delays when sending metrics and traces. We have also received reports that some customers using Google Managed Prometheus in this region are experiencing issues when querying their GMP instances. We continue to investigate the issue with our cloud provider. We do not have an estimated time to resolution at this time.

  11. investigating Oct 08, 2026, 08:41 PM UTC

    We are investigating degraded performance and increased latency in the ingestion path for Grafana Cloud Metrics in GCP US Central (prod-us-central-0 and prod-us-central-5) and Grafana Cloud Traces in prod-us-central-0. Customers may experience intermittent errors or delays when sending metrics and traces. We continue to investigate the issue with our cloud provider. We do not have an estimated time to resolution at this time.

  12. investigating Oct 08, 2026, 09:42 PM UTC

    We are investigating degraded performance and increased latency in the ingestion path for Grafana Cloud Metrics in GCP US Central (prod-us-central-0 and prod-us-central-5) and Grafana Cloud Traces in prod-us-central-0. Customers may experience intermittent errors or delays when sending metrics and traces. We continue to investigate the issue with our cloud provider. We do not have an estimated time to resolution at this time.

  13. resolved Oct 09, 2026, 12:39 AM UTC

    This incident has been resolved