GoToConnect incident

GoTo Connect - Call Recording and Transcript

Major Ongoing View vendor source →

GoToConnect is currently experiencing a major incident affecting GoTo Connect API, which began 3h ago. The vendor's full update timeline is below.

Started
May 07, 2026, 06:31 PM UTC
Resolved
Ongoing
Duration
● 2h 36m
Detected by Pingoru
May 07, 2026, 06:31 PM UTC

Affected components

GoTo Connect API

Update timeline

  1. identified May 07, 2026, 06:31 PM UTC

    Our engineers have identified the issue with call recordings and transcripts availability delay and are now actively working towards a resolution. We will provide another update shortly.