GoTab incident

Order processing outage

Critical Resolved View vendor source →

GoTab experienced a critical incident on May 3, 2021, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 03, 2021, 08:55 PM UTC
Resolved
May 01, 2021, 08:00 PM UTC
Duration
Detected by Pingoru
May 03, 2021, 08:55 PM UTC

Update timeline

  1. resolved May 03, 2021, 08:55 PM UTC

    Resource overutilization on the primary database caused queries to back up and time out, leading to failures in the order processing flow.