GoTab experienced a major incident on August 24, 2022 affecting Uptime and Heroku, lasting 3h 8m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Aug 24, 2022, 12:37 AM UTC
Our PaaS provider is experiencing an upstream DNS resolution problem that is causing all traffic to gotab.io to fail to resolve. Details are posted at https://status.heroku.com/incidents/2453
- identified Aug 24, 2022, 01:36 AM UTC
A temporary workaround has been put in place to route traffic to our origin servers, bypassing Heroku's DNS servers.
- identified Aug 24, 2022, 02:02 AM UTC
Heroku enginees have worked with their upstream DNS providers and a fix is being deployed at this time.
- monitoring Aug 24, 2022, 03:04 AM UTC
Heroku incident #2453 reports that a fix has been deployed by their upstream DNS vendor and connectivity has been restored. We will continue to monitor and update accordingly.
- resolved Aug 24, 2022, 03:45 AM UTC
This incident has been resolved.