GoTab experienced a critical incident on January 15, 2023, lasting 2h 24m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jan 15, 2023, 03:27 PM UTC
Payment gateway Paysafe is currently reporting an outage. We are monitoring the situation closely. Latest updates direct from the service provider can be found here: https://paymentprocessing.statuspage.io/
- identified Jan 15, 2023, 03:59 PM UTC
Gateway reports the issue has been identified and engineers are implementing a fix.
- identified Jan 15, 2023, 05:23 PM UTC
we are continuing to monitor the ongoing situation and will report any updates as they become available directly from the gateway..
- resolved Jan 15, 2023, 05:52 PM UTC
We have received confirmation from Paysafe that the outage is resolved. We will continue to monitor and make any further adjustments as necessary.