GoTab experienced a minor incident on September 28, 2023 affecting Twilio SMS Long Code, North America, lasting 4h 33m. The incident has been resolved; the full update timeline is below.
Affected components
Twilio SMS Long Code, North America
Update timeline
- identified Sep 28, 2023, 08:30 PM UTC
Our messaging provider is reporting an issue with increased delivery failures to customers on the AT&T and Verizon networks.
- monitoring Sep 28, 2023, 08:55 PM UTC
Our messaging provider is reporting recovery and is monitoring the service during the recovery process.
- resolved Sep 29, 2023, 01:04 AM UTC
Message delivery to AT&T and Verizon customers is reported by our leading provider to have been restored.